Log In / register / Safe View:   On / OFF
Safe View hides or displays mature content
/ Help /
library my library cart cart (0)
home / Shop / featured/
home › Help

Help with Your Subscriptions

you need to be logged in to view help with your subscriptions.

Log In 		     
Help with Zinio


We encourage you to take a look at some of our FAQ's and trending issues found below before contacting our support team.

If you would like to speak with a customer service rep we can be reached Monday-Friday 7am-6pm PST at 888-946-4666.
If you would prefer assistance by email, please click here to submit your request, we will do our best to address your inquiry as quickly as possible.

Version 2.2.3 of the Zinio iPad app is here. To compelete the upgrade users will need to open the app and log back in while connected to the internet.
Can't remember your password? click here

Renewal notifications may be sent as early as four months before your active subscription will expire. If you believe you received a renewal notification email in error (there are some reported cases of this), you can always verify the number of issues remaining on a subscription purchased through Zinio.com or one of our mobile apps by clicking here (sign in if prompted).

Having trouble using a service credit code or "Perk?" Please note the following: 1) the code must be used on Zinio.com; 2) it cannot be applied in the Shop section of a mobile app, or in conjuction with Paypal (an "invalid code" error will result); 3) to verify the amount applied on your order, click here, then select "View Order History" and click "view" to verify credit applied. Service credit FAQ.

Having trouble with a QVC offer related to your purchase of an iTouch or Pandigital device? Click here.

We are currently investigating a problem with network connectivity in CHINA. We are attempting to have this block lifted.

Are you trying to turn CONTINUOUS SERVICE on or off? Click here.

Zinio has an app for Amazon's KINDLE FIRE! If you have a Fire and would like to install the Zinio app now, click here.

Looking for more information about the Zinio Perks program?


frequently asked questions

READER 4 (Mac or PC) iPad Android Account and Subscription Questions
Zinio Reader 3 for PC and Mac has been retired.